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Returns

Returns for Damaged Items

Furniture Now! does not accept returns for any item once an order has been placed. Our inventory management software does not allow us to cancel an order once products have been pulled and allocated.  
 
If your items arrive damaged, please notify the store via [email protected], call us at 661-568-9134, or visit us in person at our showroom located at: 23222 Valencia Blvd., Valencia, CA 91355 within 48 hours of delivery or taking possession of the merchandise. Items that are delivered damaged will be exchanged for the exact same product within 30 days, pending replacements are shown as "Available" and "In Stock" from the Manufacturer.
 
If you purchased our delivery service option at checkout, we will come pick-up the merchandise and replace with new items when available, at our expense.
 
Any further questions can be addressed via email to [email protected] or calling us at 661-568-9134.

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